Role Overview

As an Associate Omnichannel Key Account Manager , you will serve as the primary liaison between top-tier brands and our internal cross-functional teams (Tech, Operations, Bizfin, and Category). You will be responsible for the end-to-end lifecycle of brand management, from initial onboarding and cataloguing to strategic growth and operational excellence.

Core Responsibilities

Account & Relationship Management

• Stakeholder Liaison: Act as the central point of contact for brands and internal departments to ensure seamless communication.

• Cataloguing & Go-Live: Oversee listing activities and rigorously maintain Turnaround Time (TAT) schedules for new stores and sub-brands.

• Performance Tracking: Maintain detailed trackers to monitor progress and consistently achieve weekly targets.

Strategic Growth & Planning

• Brand Strategy: Formulate and execute comprehensive brand strategies to drive market presence.

• Pricing & Promotions: Analyze market trends to suggest effective discounting strategies to brand partners.

• Financial Planning: Propose marketing budgets aligned with GMV (Gross Merchandise Value) and NGMV targets.

• Inventory Optimization: Monitor live price points and ensure healthy inventory levels are maintained at all times.

Operations & Business Development

• Operational Excellence: Resolve seller payout discrepancies and cataloguing issues; escalate and close tech/order flow hurdles in collaboration with the Tech and Ops teams.

• Portfolio Expansion: Scale existing brands through store and category expansion while increasing inventory exposure.

• New Brand Acquisition: Identify and connect with potential brand partners, guiding them through the entire onboarding and go-live process.