Experience: 2 to 4 years

Location: Coimbatore

Number of Positions:1

Bachelor’s degree in computer science or related field.
2-4 years of experience in customer success, account management, or a similar role, preferably in the ERP or software industry.
Excellent communication and interpersonal skills.
Strong problem-solving skills with a customer-first mindset.
Ability to manage multiple accounts and prioritize tasks effectively.
Familiarity with ERP, CRM, or SaaS platforms is a plus.
Job description:

Efficient in scheduling and executing the projects in a timely manner.
Preparing presentations to update senior management on the project’s progress.
Delegating tasks to team members.
Tracking and communicating project risks and opportunities.
Looking for ways to increase the project’s profitability and reduce expenses where possible.
Ensuring deadlines are met.
Organizing and attending stakeholder meetings.
Organizing project team meetings and recording minutes.
Liaising with clients to determine the project’s objectives.
Able to speak Hindi and English.