Manager of IT Engineering – Global Workforce Management Leader (India)

About TJX:

TJX is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to build a workplace where our Associates’ contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day. At TJX India, we take a long-term view of your career. We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates.

What you will discover:

• Inclusive culture and career growth opportunities

• A truly Global IT Organization that collaborates across North America, Europe, Asia and Australia, click here to learn more

• Challenging, collaborative, and team-based environment

Our Organization:

The Global Workforce Management Delivery organization is responsible for delivering technology solutions to drive growth, enable efficiency, and improve the associate experience for a cross functional set of Global users. We innovate across all TJX banners to ensure first-class workforce management process for our associates, modern labor budgeting and planning models, enable streamlined communication and collaboration cross functionally, facilitate enhanced productivity and much more!

We are on a mission to modernize our solutions, which include extending our solutions globally and exploring rationalization opportunities and employee self service / mobile solutions. We aspire to align with our global partners to deliver high value products and streamlined experiences to our associates. Our commitment is to lead the way, empowering our team to drive efficiencies, grow skills, and deliver great solutions.

We are expanding our organizational footprint, and need your help to accomplish our vision! You will have a real opportunity to be a part of driving over $50B in annual revenue and make our stores a destination that our customers love.

What you will do:

As a Manager of Engineering, you will be accountable for the overall engineering and technical health of solutions within this domain area and engineering talent management within and across your teams. A Manager of Engineering will possess significant Engineering Management experience and is expected to demonstrate leadership competencies as a leader-of-leaders. As the leader of multiple teams, they have a strong focus on coaching, mentoring, developing and growing engineering talent, and championing an engineering mindset, agile practices and adherence to Company and industry standards.

You will also be responsible for establishing and executing the strategy, defining platforms/capabilities, building and leading cross-functional teams, and communicating to many senior level stakeholders. This role will lead teams that will help with maturing various business and technical capabilities across the TJX India Office. Core responsibilities will include leading teams through technology modernization, establish and enforce engineering best practices, drive delivery against technology roadmaps supporting lifecycle management and design / identify solutions supporting business objectives and practices. You will work in a fast-paced environment which will challenge you to think creatively and exhibit an agile mindset. All the solution delivery work will be done within the Scaled Agile Framework (SAFe).

• Leader-of-leaders with advanced engineering leadership competencies

• Engineering leader of TJX Global Workforce Management solutions, technology, and innovation roadmap

• Direct people management responsibility for engineering managers and engineers at varying level of seniority

• Coaches, leads, and develops talent

• Represents the product team as a member of Engineering Community of Practice

• Partners with stakeholders to drive technical solutions that meet business needs

• Ensures mechanisms for technical oversight are in place

• Ensures best engineering practices are followed/adopted for operational excellence

• Partners with stakeholders to ensure roadmaps & strategies align to architectural standards

• Contributes to high level architecture to drive engineering & operational excellence

• Accountable for product health and delivery on engineering operational targets

• First point of contact for strategic requests from a technology perspective

• Acts as an escalation point for issues related to delivery of technical components

• Technical oversight of design, development, and deployment Global Workforce Management integrations and solutions

• Ensures adherence to software engineering best practices, including CI/CD, automated testing, and secure coding standards

• Ensures compliance with SOX, GDPR, and other relevant regulatory standards

• Ensures implementation of robust security practices across all solutions

• Partners, manages and challenges vendors.

• Analyze technology trends and influence future strategic direction

Minimum Qualifications

• Total experience needed 16-21 years of professional software engineering experience

• 7-8 years leading and developing teams as a manager

• Strong team management and organization skills; ability to lead, motivate and direct a global workgroup

• Strong performance management skills to include coaching, goal setting, holding team members across multiple levels accountable for commitments

• Experience with Workforce Management Solutions in the Retail space

• Well versed in DevSecOps best practices and experience with Cloud Technologies

• Proven track record of experience with building and supporting scalable, high-performance applications

• Strong Experience with agile delivery model

• Strong problem solving ability

• Proven experience recruiting and onboarding associates

Preferred Qualifications

• Bachelor’s or Master’s degree in computer science, engineering or a related field

• Proven experience with Integrated Workforce Management solutions (e.g. UKG Pro, Workday, Labor Standards, Budgeting & Planning, Workjam etc.)

• Deep understanding of Integrated Workforce technologies.

• Strong understanding of retail operations, in-store technologies, and associate experience

• Experience with Application integration; UKG Boomi, Boomi, DataStage, APIs, SaaS solutions and cloud platforms (e.g. OCI, AWS, Azure)

• SAFE Agile Certifications are a plus.

• Exposure to diverse portfolio of applications is a plus.

• Experience with estimation, and budgeting