General Operations Support Apprentice

Location: Bangalore, India

Level: IC 10

Reporting to – General Operations, Team Manager

Role Purpose

We are looking for a motivated and detail‑oriented Operations & Performance Apprentice to support the Enterprise Operations team. This role is ideal for an early‑career professional or student who wants hands‑on exposure to business operations, performance tracking, reporting, and AI‑enabled ways of working in a global enterprise environment. The apprentice will work closely with senior operations leaders to support OKR tracking, reporting packs, process documentation, dashboards, and coordination activities, while developing strong analytical, communication, and digital skills.

Operational & Performance Support

• Provide day‑to‑day operational and administrative support to the Enterprise Operations team

• Help with coordination, follow‑ups, and basic tracking across ongoing activities

• Maintain files, folders, trackers, and shared documentation in an organised manner

Excel Reporting & Tracking

• Support general Excel-based reporting , trackers, and data updates

• Perform basic data entry, formatting, clean‑up, and consolidation

• Ensure information is accurate, up to date, and easy to understand

Presentation & Documentation Support

• Assist in creating and updating PowerPoint presentations for internal meetings

• Support preparation of simple summaries, tables, and status updates

• Help document notes, actions, and outputs from meetings when required

• Assist with ad‑hoc tasks to support smooth team operations

• Work closely with team members to ensure deadlines and requests are met

Qualifications

• MBA or Engineering graduate (fresh graduates or early‑career candidates encouraged to apply)

Skills & Attributes

• Comfortable working with Excel and PowerPoint

• Strong administrative and organisational skills

• Attention to detail and ability to follow instructions clearly

• Reliable, responsive, and willing to support where needed

• Good written communication and basic documentation skills

Note - Candidates should be willing to work flexible hours, including evenings, to accommodate collaboration with U.S. time zones.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job: Program Management

Job Family: ENTERPRISE

Organization: Enterprise Learning & Skills

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 24545

Req Type: Student