Once a top banking company, now toxic and stressful - Customer Support ANZ Employee Review

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Earlier to 2023 it was one of the best banking companies in terms of pay and professionalism.

Cons

Beginning before NAB and CBA poached all the good people and leaders. ANZ was left with inexperienced and novice leaders and also lot of outside who ran 24/7 sweatshops or call centre's came in as so called "Leaders and Managers" and they started creating a toxic and stressful environment for most of the people. Only people who Suck up to them were rewarded and people who just came to be professional and take home some bread also had to face the brunt of such loser leaders. It's now a hell hole of stress and pressure and most of my former colleagues still call and aka if I can find them a better place even if there is less pay they are willing to sacrifice a bit of money for peace of mind. ANZ lacks True Leaders.

Explore other reviews about ANZ

5.0
Jan 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Company is employee focused with good growth opportunities

Cons

No cons. I had good experience working with them

3.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

friendly environment and supportive managemeng

Cons

low pay and no growth

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