Good pay and nice coworkers, but support can lag - Medical Assistant Optum Employee Review

Remote work flexibility, supportive coworkers.

Chronic understaffing that leads to constant burnout Leadership behavior is inconsistent, unaccountable, and often dismissive Nepotism heavily influences promotions and opportunities Raises and bonuses are rare or nonexistent despite increasing workloads Workload expectations are unrealistic and unsustainable Company talks about mental wellness but does not practice it internally Extremely limited EAP benefits that offer little real support Employees are not acknowledged, respected, or meaningfully recognized High turnover due to poor culture and lack of investment in employees

Fun team to work with, everyone was collaborative and easy to talk to.

The organization as a whole is poorly run. They’re constantly pushing leadership out and bringing in new people. They’re higher ups get paid a ridiculous amount, but you ask for a promotion or raise and they say there’s no budget. They also used to lay people off the 3rd Thursday of every month and it was a constant worry.