Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,195 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 78% of employees would recommend working at NiCE to a friend and 73% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Tech Manager , Technical Manager and APS Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (57) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (44) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (31) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 225 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 216 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 182 reviews)); "Good work culture and work environment" ((in 127 reviews)); "Great team to work with." ((in 81 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 130 reviews)); "They are cheap and salaries are low" ((in 116 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 65 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 22 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 20 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What NiCE locations have received the highest employee ratings?

Pune City , Pune , Bengaluru , Hinjewadi , Mumbai

NiCE reviews

Compare reviews

3.9

78% would recommend to a friend

(3,027 total reviews)

Scott Russell

83% approve of CEO

73% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

May 27, 2026

Meaningful Growth with Strong AI Focus

Senior specialist

Recommend

CEO approval

Business Outlook

Pros

Working at NiCE has been a very positive experience so far. It challenges you in the right ways and pushes you to tap into your potential. It’s definitely fast-paced, and I’ve seen the organisation evolve and grow, including leadership changes, while still maintaining alignment and clarity. That consistency builds trust and helps you stay connected to the bigger picture. With the advent of AI, NiCE has stepped up in a big way. The shift towards an AI-first culture is visible across learning programmes, day-to-day work, and the tools available to help employees build an AI mindset. Overall, it’s been a meaningful journey so far, and I’m looking forward to what’s ahead.

Cons

None as such so far

NiCE Response

6d

Thank you for taking the time to review us. It’s great to hear how the pace of work, growth opportunities, and overall experience at NiCE have been meaningful for you. We’re driven by innovation and real-world impact, a focus reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. Our learning and development programs are designed to support employees as they continue to learn and grow in their roles. Wishing you continued success in your career journey with us!

5.0

May 15, 2026

Great work-life balance, but slow growth potential

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Best Work life balance is there

Cons

growth sometimes looks very slow

NiCE Response

2w

Thank you for your review. At NiCE, we remain committed to fostering an environment that supports meaningful growth. We also have a robust learning and development program in place, and encourage you to connect with your HR business partner for more details. Wishing you continued success in your journey with us!

5.0

May 14, 2026

Flexible work culture with great benefits

Asociates software engineer

Recommend

CEO approval

Business Outlook

Pros

very flexible work culture and other benefits

Cons

there is not any cons as such

NiCE Response

2w

Thank you for your review. At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent opportunities and benefits. Wishing you continued success in your career journey with us!

Viewing 1 - 3 of 3,027 Reviews

Jobs at NiCE

Cloud Operations Engineer

Pune

View job

Specialist Business Analyst, Actimize(Fraud Detection, SQL)

Services Program Manager, Actimize

NiCE

NiCE reviews

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Meaningful Growth with Strong AI Focus

Great work-life balance, but slow growth potential

Flexible work culture with great benefits

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