Question 1

Is Sutherland a good company to work for?

Accepted Answer

Sutherland has an overall rating of 3.5 out of 5, based on over 12,069 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 58% of employees would recommend working at Sutherland to a friend and 58% have a positive outlook for the business. The best reviews about Sutherland have been left by employees working as Director, Customer Associate and Senior Manager.

Question 2

Does Sutherland pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Sutherland employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Sutherland. This rating has decreased by 3% over the last 12 months.

Question 3

How satisfied are employees working at Sutherland?

Accepted Answer

58% of Sutherland employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sutherland 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

Question 4

What are the top reviewed jobs at Sutherland?

Accepted Answer

Customer Service Representative (1328), Associate (573), Consultant (367), Customer Service Representative (CSR) (303), Customer Service Associate (263), Senior Associate (224), Technical Support (170), Associate Manager (161), Senior Consultant (125), Team Manager (122), Technical Support Engineer (122), Manager (103), Customer Service Agent (99), CSA - Customer Service Associate (93), Team Leader (79)

Question 5

What are the pros of working at Sutherland according to real employee reviews?

Accepted Answer

"Work from home was great" ((in 348 reviews)); "It’s a great company to work the environment and people there are great" ((in 279 reviews)); "Work environment is good and friendly" ((in 242 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 240 reviews)); "Good work life balance and remote" ((in 226 reviews))

Question 6

What are the cons of working at Sutherland according to real employee reviews?

Accepted Answer

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 634 reviews)); "Target oriented and poor management" ((in 524 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 440 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 198 reviews)); "Less hike and no job security" ((in 85 reviews))

Question 7

What are employees saying about Sutherland layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sutherland layoffs and their outlook for job security at Sutherland in 2026.

Question 8

What Sutherland locations have received the highest employee ratings?

Accepted Answer

Bangalore Rural, New Delhi, Koch, Perungolathur, Bhopal, Mumbai, Chennai, Cochin, Airoli, Perungalūr

Sutherland

Sutherland reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

People-friendly culture with great benefits, but confusing scale

Learning opportunity with work life balance challenges.

I'll recommend Sutherland

Jobs at Sutherland

Sutherland reviews FAQs

Followed companies

Job searches

Bowls

Want the inside scoop on your own company?

Jobs at Sutherland

Sutherland reviews FAQs