British Airways
Part of International Airlines Group
Engaged Employer
British Airways interview questions
Updated May 8, 2026Difficulty
Average
Experience
Mostly positive
How others got an interview
- 4%In PersonIn Person
- 3%Staffing AgencyStaffing Agency
- 2%RecruiterRecruiter
- 2%Employee ReferralEmployee Referral
- 1%OtherOther
- 1%Campus RecruitingCampus Recruiting
Interview search
783 interviews
British Airways interviews FAQs
- Glassdoor users rated their interview experience at British Airways as 76.2% positive with a difficulty rating score of 2.81 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Representative and Customer Service Associate rated their interviews as the hardest, whereas interviews for Sales and Customer Service Specialist roles were rated as the easiest.
- The hiring process at British Airways takes an average of 9 days when considering 21 user submitted interviews across all job titles. Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Customer Service Representative roles had the slowest hiring process (on average 31 days).
- Common stages of the interview process at British Airways according to 21 Glassdoor interviews include:
Phone interview: 13%
Skills test: 13%
One on one interview: 12%
Group panel interview: 12%
Background check: 12%
Personality test: 11%
IQ intelligence test: 9%
Drug test: 7%
Presentation: 7%
Other: 4%
Here are the most commonly searched roles for interview reports -
- Cabin Crew(762) ;
- Customer Service Representative(139) ;
- Mixed Fleet Cabin Crew(116) ;
- Cabin Crew Member(100) ;
- Customer Service Advisor(57) ;
- Aircraft Mechanic(55) ;
- Customer Service Agent(53) ;
- Airline Pilot(49) ;
- Flight Attendant(44) ;
- Customer Service(40) ;
- Project Manager(40) ;
- Ground Operations Agent(35) ;
- Manager(35) ;
- Customer Service Manager(33) ;
- Pilot(30) .