FIS Customer Service Associate interview questions
Updated Jul 7, 2024Difficulty
Average
Experience
Mostly positive
How others got an interview
- 12%Employee ReferralEmployee Referral
- 12%In PersonIn Person
- 6%RecruiterRecruiter
- 6%Staffing AgencyStaffing Agency
Interview search
19 interviews
FIS interviews FAQs
- Customer Service Associate applicants have rated the interview process at FIS with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 68.2% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Associate roles take an average of 76 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at FIS overall takes an average of 15 days.
- Common stages of the interview process at FIS as a Customer Service Associate according to 6 Glassdoor interviews include:
One on one interview: 27%
Skills test: 20%
Personality test: 13%
Background check: 13%
Drug test: 13%
Phone interview: 7%
Presentation: 7%
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