Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Sutherland

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Sutherland reviews | Sutherland jobs | Sutherland salaries | Sutherland benefits
      Sutherland interviewsSutherland Customer Service Agent interviewsSutherland interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Agent Interview

      Jul 22, 2022
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Sutherland in Jul 2022

      Interview

      There was a 30 minute video presentation about the company's history's and job role itself and skills to be successful prior to telephone interviews. You were allowed ask questions about role and given interview tips. Scheduled Telephone Interview for whichever position suits you well, Banking associate, customer service agent, loan collections. Salary base : $400 per hour + incentives Growth opportunities available through networking and professionalism.

      Interview questions [1]

      Question 1

      Tell me about yourself? What are your strengths and weaknesses? Why Sutherland Global? Resume based questions.
      Answer question

      Other Customer Service Agent Interview Reviews for Sutherland

      Customer Service Agent Interview

      Jul 21, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Sutherland in Sep 2021

      Interview

      The interview was done via Webex, got an invitation link via email. The Account manager lead the interview. Friendly tone, positive vibe, got introduced to the job and its daily tasks, prompt, got all of my queries answered,

      Interview questions [1]

      Question 1

      Q: What makes a customer experience exquisite?
      Answer question

      Customer Service Agent Interview

      Jun 23, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Sutherland in Mar 2020

      Interview

      The interview was relative easy. The interviewers were very professional and accommodating. I just didn't like the fact that the final interview was very long because I needed to wait for the availability of the manger.

      Interview questions [1]

      Question 1

      Please tell me about yourself
      Answer question