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      Urban Ladder

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      Customer Service Representative Interview

      Nov 29, 2017
      Anonymous Interview Candidate
      Bengaluru
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Urban Ladder (Bengaluru) in Nov 2017

      Interview

      It consisted 5 rounds. 1st received a call from HR after the basic screening, a telephonic interview was conducted with Manager then I was called for F2F interview - 3 rounds were there.After each round got a positive response from the interviewer after that HR informed that she will let me know about the result next day but did not receive any feedback from them.At first, i felt it's a professional company but I don't think so.

      Interview questions [1]

      Question 1

      Intro. Scenarios based on customer grievance and satisfaction.
      Answer question

      Other Customer Service Representative Interview Reviews for Urban Ladder

      Customer Service Representative Interview

      Jun 3, 2019
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Urban Ladder (Bengaluru) in Jun 2018

      Interview

      Process is very easy all it seeks is the way we communicate , logical thinking and finding solution Their will be 5 rounds and every round is face to face First we will be having one on one with HR ,and trainer ,then manager, after which the dept head and then the CEO will interview us .. Once everyone discuss about the performance , if they feel that we are a good asset to the company then they will recruit us . Their is no interview rounds which is done on system.. its all on how we speak , and answer logically to the sxenario scenarios they ask us.

      Interview questions [1]

      Question 1

      How do we convince the customer if their is any damage on the product
      1 Answer

      Account Manager Interview

      Jan 25, 2019
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Urban Ladder (Bengaluru) in May 2018

      Interview

      initially had a telephonic call with the HR as a general round , then they fixed an appointment with several Managers for interview based on their availability, questions where based on the sales, task handling , once telephonic interview done, they called for facec to face interview. once that set is over. HR round was there basically your pay discussion.

      Interview questions [1]

      Question 1

      About sales, company
      Answer question