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      athenahealth

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      Customer Success Manager Interview

      May 12, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at athenahealth in Apr 2023

      Interview

      I was contacted by a recruiter to schedule an initial phone screening. After the phone screening was complete, I was told that I would hear back early the following week. Even after following up, I was ghosted.

      Interview questions [1]

      Question 1

      Why Athena? Describe a time when you dealt with a difficult customer situation.
      Answer question
      1

      Other Customer Success Manager Interview Reviews for athenahealth

      Customer Success Manager Interview

      May 4, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at athenahealth

      Interview

      I spent the last 4 months job searching, which includes 6+ interview rounds, assignments, and panel interviews. I was shocked at how straight forward the process was at Athena. They where transparent, communicative and kind. Something I haven't seen too much of.

      Customer Success Manager Interview

      Jun 2, 2018
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at athenahealth

      Interview

      Contacted by HR and had a phone interview. Then phone interview with hiring manager- she was excellent. After that I flew up to the HQ and met with 4 people, 1 by phone. The HR person I was expecting called out sick so I was a little thrown being greeted by someone else. Everyone I interviewed with asked similar questions. They were all friendly and smart. I thought it went well but they told me they were looking for candidates with more Athena experience.

      Interview questions [3]

      Question 1

      What was your favorite job you have had in your career?
      Answer question

      Question 2

      How would you describe yourself?
      Answer question

      Question 3

      Why did you choose Athena?
      Answer question
      1

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