Customer Service Associate applicants have rated the interview process at bp with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at bp overall takes an average of 27 days.
Common stages of the interview process at bp as a Customer Service Associate according to 1 Glassdoor interviews include:
One on one interview: 100%
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Pretty straight forward questions about strengths and weakness as weel as experience you have for the role as well as when you can work etc. Overall easy so thats good
Basic 30 minutes interview one to one with main store manager, questions included time management skills, what you’d do in conflict, must stress that customers are at the heart of everything
Interview questions [1]
Question 1
How would you prioritise a customer in X situation, for example the store is out of stock of a X item
I applied online. The process took 1 week. I interviewed at bp (Townsville) in May 2019
Interview
Interview was easy and friendly , whole process was very easy and smooth to me, but they are always biased and racist , select their own persons, racism is very obvious and clearly found in selection process.