Both the rounds of interview were conducted in structured format where the panelists ask questions related to candidate's experience. They also gave scenarios to which candidates had to respond appropriately.
Technology Support Interview Questions
36,066 technology support interview questions shared by candidates
If you were asked to unload a 747 full of jelly beans, what would you do?
Are you ready to stand the work pressure ?
Why are pot hole covers round and not square?
1 million card applications. $1 per application cost to do employment verification. 96% pass verification and get a card. 4% fail and do not get cards. Given average profits on cardholders in good standing, and average losses on accounts that default, find the % of denied cardholders that would have to default in order to justify the $1 per application verification cost .
How many unique handshakes if each person in a group of 10 give handshakes out to each and every other individual. (a) 100 (b) 50 (c) 45 (d) 20 (e) 10
You get an hour to prepare for a case study - and delivering your ideas on a white board. After the hour is up - you present your case to a manager. The case study was not "difficult" but rather lengthy. I did not have enough time to finish everything I would have liked to. Be prepared to get your most valid points out before diving into the details - and read the entire case study before starting. Some important information lies at the end of the case study document.
what are you expected about your salary?
What is a VLAN and why is it used, what are the advantages and challenges. What is STP. Describe a time where you helped a peer who was struggling, what did you do to help and what was the outcome. What are some Linux Directories and their uses. Describe everything you know about the DHCP process. Group Policy fails on a client, how would you troubleshoot this. Describe your most technically challenging issue and how you solved it. What is the difference between a switch and a router. Name some TCP and UDP ports/uses. What is the OSI model and why is it used.
The most unexpected question was how they knew they could trust me to learn the system after my training elsewhere.
Viewing 1 - 10 interview questions
See Interview Questions for Similar Jobs
Support TechnicianTechnical Support RepresentativeNetwork TechnicianTechnical EngineerSenior Service Desk AnalystSenior Network AnalystSenior Helpdesk TechnicianSenior Implementation ManagerSenior It SpecialistRestaurant CookSenior Desktop EngineerSales Development DirectorSenior Cloud EngineerSenior It SupportSenior Customer Support EngineerSenior Computer OperatorSenior Desktop SupportRemote Support Tech RstSales Engineer