Does Caliber Collision pay their employees well?

According to anonymously submitted Glassdoor reviews, Caliber Collision employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Caliber Collision. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Caliber Collision?

43% of Caliber Collision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Caliber Collision 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Caliber Collision?

General Manager (105) , Estimator (88) , Office Administrator (77) , Office Manager (63) , Auto Body Technician (62) , Parts Coordinator (57) , Automotive Service Advisor (43) , Customer Service Representative (39) , Center Manager (36) , Customer Service Advisor (27) , Parts Manager (25) , Painter (22) , Regional Manager (22) , Technician (21) , Customer Service Representative (CSR) (20)

What are the pros of working at Caliber Collision according to real employee reviews?

"Good Benefits and that's it" ((in 112 reviews)); "Good pay and bonuses if your store hits numbers." ((in 91 reviews)); "Great people to work for as most are local to the area and give more of a homey feel." ((in 58 reviews)); "provide numerous ways for opportunity and growth." ((in 24 reviews)); "If you hustle good money can be made." ((in 24 reviews))

What are the cons of working at Caliber Collision according to real employee reviews?

"Some centers operate differently so some places may have poor management" ((in 95 reviews)); "Long hours and 30 min drive to and from the academy" ((in 57 reviews)); "upper management could care less about you" ((in 52 reviews)); "Managers have a meeting" ((in 33 reviews)); "No training what" ((in 23 reviews))

What are employees saying about Caliber Collision layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Caliber Collision layoffs and their outlook for job security at Caliber Collision in 2026.

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Caliber Collision

Caliber Collision reviews

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3.0

43% would recommend to a friend

(1,395 total reviews)

David Simmons

44% approve of CEO

41% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Career opportunities

3.0

Compensation and benefits

2.8

Culture & values

2.8

Work/Life balance

2.5

Senior management

Caliber Collision has an employee rating of 3.0 out of 5 stars, based on 1,395 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Caliber Collision employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Reviews by job title

1K reviews

3.0

Apr 10, 2025

good

Officer

Recommend

CEO approval

Business Outlook

Pros

good for better opportunity, new beginning

Cons

social activities and effective bonding

1.0

Mar 24, 2014

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overtime. I have no other pros. The turn over rate is bad!

Cons

No Training. Office Manager doesn't know the Job nor the Regional Office Manager. But they expect you to know it. Always adding more duties to an over abundant plate already. The C.A.R.E program is a joke. It doesn't connect to CCC1 most of the time so you are wasting valuable time entering in the same information in both systems. Too many bosses and each went things done there way. Quick to write you up and they have Regional and shop managers in as if ganging up on you. CSR is the lowest level and they let you know that. Bottom line is more important then the customer service. NO help at the Corp level either. I WOULD NOT RECOMMEND THIS EMPLOYER!!!

5.0

Aug 24, 2018

A Company You Can Trust

Regional manager

Recommend

CEO approval

Business Outlook

Pros

I've found such a great attitude here, and a genuine commitment to taking care of customers and teammates. They really mean it when they say their purpose is to restore the rhythm of peoples' lives. They don't skimp on the latest equipment and the training needed to use it correctly. I've opened 4 locations so far this year and every one started with every tool n the list. And those locations have provided 50 new jobs and lots of promotions. It all comes down to culture. I've worked for virtually all of the major players and have not found anything like this. In fact, what I found was lofty talk and unkept promises. I am trusting the rest of my career to them.

Cons

I don't find anything I'd call a "con," but growing at our current rate means we have growing pains. Those companies that don't have growing pains aren't growing.

Viewing 1 - 3 of 1,395 Reviews

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good

CSR

A Company You Can Trust

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