CleverTap reviews

4.4

91% would recommend to a friend

(319 total reviews)
avatar

Sunil Thomas

90% approve of CEO

89% positive business outlook

CleverTap has an employee rating of 4.4 out of 5 stars, based on 319 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CleverTap employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

319 reviews
1.0
Jun 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Good pay masters. Good product. Although its a cheap replica of competition.

Cons

The culture of this company is really pathetic. Managers are essentially bullies here. They have hired people as VPs and CXOs from within their friend circles and they are damn incapable. So their only option is to resort to bully juniors and try to appear 'smart' in front of the founders by doing so. Unfortunately, the founders are also a party to it. The CTO is also a bully and threatens to fire you if you try to raise any issue with him. Additionally he is a really bad manager and cannot work with teams. If you are planning to join this company, please accept that you will have to live with really low self worth and be willing to get bullies every now and then. There isnt much of career growth opportunities as the founders will hire their friends on top of you to hide their own incompetencies. Strictly AVOID this company. There are many companies in India who have 1000 times better culture and great work environment than CleverTap. Dont settle for this company. Please ignore all the 5 star comments, those are written by the HR to maintain the ratings of the company as it took a severe hit when they laid off 80+ employees in a single day.

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CleverTap Response
5y
Hi there, Thank you for sharing your feedback here. The situation with COVID-19 has forced companies around the world to make overnight changes and back off from aggressive hiring and expansion plans—and CleverTap is no exception. While we are saddened by the reduction-in-force recently, we are working diligently with former employees to assist them in sourcing new positions during this time of global uncertainty. We would greatly appreciate it if you would reach out to our HR team, so that we can understand your feedback in detail, which we can use as inputs as we focus on improving. Cheers, Sumith
1.0
Aug 3, 2021

Beware of fake reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company invests time in upgrading its Glassdoor score. At the time of writing this, the score was 4.3 for a company that has extremely high attrition.

Cons

The 5 star reviews you see here are all fake, either written by the veterans of the company, HR themselves, or by people who join and are forced to write a Glassdoor review on Day 1 (you'll see most reviews talk about a great onboarding experience). The company has massive attrition because management doesn't care about its employees, nor does HR. During the interview process they will be very courteous with you, and even falsify information just to ensure you join in. Once you join in you realize you receive absolutely no training whatsoever, whoever was to give you a handover has already left, and they released some poorly coded modules because they themselves never received any training or handover. Most people have a tenure of 1 year or less - they move out soon as they can. The only exception being veterans - these are people with 2 or 3+ years in this company who are comfortable bossing and bullying the new joiners around (even the co-founders are guilty of this). Engineering and product teams are a joke, CS cannot retain customers because each CSM has about 100 clients they are responsible for. Work-life balance is nowhere to be found, expect 14+ hours a day. My advice to folks looking for a long term job is to look elsewhere.

1.0
Aug 12, 2021

Pathetic work environment to work with

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary is paid on time Free lunch No work timings (These are the only thing which I could consider as a Pro)

Cons

HR forces you to give out 5 star rating on Day1. Product team is completely new and doesnt know a anything about what to do Management doesnt care about its employees Any and everyone who is more than 1.5 years old will look out for a chance to bully you Engineering team doesnt have clue about anything I am not sure why does Sales even exist here? They are not even aware about what they want to sell. Everyone is busy pulling each other down Some are too highly paid, some are quite underpaid No one bothers to walk you through the Product. You are expected to sell/work on the product from day 1 No work timings

Viewing 1 - 3 of 319 Reviews

Glassdoor has 373 CleverTap reviews submitted anonymously by CleverTap employees. Read employee reviews and ratings on Glassdoor to decide if CleverTap is right for you.