The 5 star reviews you see here are all fake, either written by the veterans of the company, HR themselves, or by people who join and are forced to write a Glassdoor review on Day 1 (you'll see most reviews talk about a great onboarding experience).
The company has massive attrition because management doesn't care about its employees, nor does HR.
During the interview process they will be very courteous with you, and even falsify information just to ensure you join in.
Once you join in you realize you receive absolutely no training whatsoever, whoever was to give you a handover has already left, and they released some poorly coded modules because they themselves never received any training or handover.
Most people have a tenure of 1 year or less - they move out soon as they can.
The only exception being veterans - these are people with 2 or 3+ years in this company who are comfortable bossing and bullying the new joiners around (even the co-founders are guilty of this).
Engineering and product teams are a joke, CS cannot retain customers because each CSM has about 100 clients they are responsible for. Work-life balance is nowhere to be found, expect 14+ hours a day. My advice to folks looking for a long term job is to look elsewhere.