DHL reviews

3.8

73% would recommend to a friend

(3,340 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

64% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Decent pay but the pay structure is still 2021 2. Team at Bonn/Berlin is supportive

Cons

You get thrown around even working faithfully for a team. Restructuring happen at the cost. No value for human workers who gave their time and effort for the team. No say in decision making. ITS chennai management culture is worse than berlin. Following the other rat race of attendance tracking in office. Low quality work ! Do you really think 8 years of experience person will do a analyst job? You will asked to come to office suddenly while your contract might say it is remote or can be remote.

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DHL Response
2y
Dear colleague, Thanks very much for sharing your feedback with us through this review. We are pleased you had a supportive team at the Bonn/Berlin location. A supportive and collaborative team environment is crucial for a positive work experience. We are also glad you find the pay decent, although you mentioned that the pay structure is still based on 2021 standards. We continuously review and update our compensation policies to ensure they remain competitive and aligned with industry standards. We apologize for any challenges you faced regarding restructuring and feeling undervalued as an employee. Restructuring can sometimes be necessary for business reasons, but we need to ensure that it is carried out in a way that respects and values the contributions of our employees. We understand the importance of employee involvement and empowerment in decision-making, and we are actively working to improve our processes to ensure that employees have a voice and are included in important decisions. Regarding work arrangements, we strive to provide clear communication and transparency around remote work options. We apologize if there were any inconsistencies in this regard. We recommend that you discuss with your HR colleagues the topics you believe can be optimized to contribute to a better working environment and well-being. With direct, open, and honest communication, we can make sustainable changes. Nevertheless, thank you for all your hard work and effort so far. You make a difference by connecting people and improving lives! Best regards, Your DHL Team
5.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Happy place to work as a team. Good learning oppourtunities

Cons

More cost cutting on employee benefits

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DHL Response
1y
Dear colleague, Thank you for your wonderful review! We’re delighted that you find DHL Group a happy place to work as an SAP Consultant in Chennai. It’s fantastic that you appreciate the teamwork and learning opportunities. We also acknowledge your feedback regarding employee benefits and understand that there’s always room for improvement. Your insights are invaluable as we strive to create an even better work environment for all our team members. We truly appreciate your contributions and commitment to our success. Thank you for being part of our DHL family, and we look forward to continuing this journey together! Your DHL Team
4.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Leadership , work life balance ,flexibilty

Cons

salaries are low compared to other competitors

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DHL Response
1y
Dear colleague, We’re proud to read your positive feedback and hear about your great experience with DHL! It’s fantastic to know that you value our leadership, work-life balance, and flexibility, which are key pillars of our culture, and it’s rewarding to see they’ve made a difference for you. As the world’s leading logistics and supply chain company, we’re committed to creating an environment where our team members can thrive both personally and professionally. We acknowledge your point about salaries and continuously strive to ensure our compensation remains competitive while delivering value through other benefits and growth opportunities. Your dedication over the past couple of years is greatly appreciated, and we’re excited to continue supporting you on your journey with us. Keep up the amazing work! Best wishes to Hyderābād Your DHL Team
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Glassdoor has 6,442 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.