Great perks and isolated strong teams, but weighed down by severe favouritism and broken performance metrics
Pros
Great Workspace Perks: Reliable cab services and high-quality food provided daily. Modern Tech Stacks: Opportunities to work with cutting-edge technologies (AI, Cloud) are available if you land in the right division. Exceptional Product Leadership: Certain leadership pockets are phenomenal. For example, the Engineering Director for the Third Party Manager (TPM) product has done an incredible job—turning the product highly stable, profitable, and creating an excellent environment for their teams.
Cons
Disconnect in Performance Appraisals: There is a severe gap between effort and recognition. Despite employees putting in extra hours, late nights, and weekends, the appraisal system feels completely arbitrary. High performers frequently receive unfair ratings that do not reflect their actual hard work and contributions, leading to widespread frustration. One-Way Communication & Lack of Transparency: Communication and responses from management are consistently delayed. There is no 360-degree feedback mechanism, leaving employees with no safe channel to review or provide constructive feedback to their managers to improve team support. Systemic Favouritism Over Merit: High-level management exhibits strong bias. External vendor/partner resources (Product Owner) are frequently transitioned into permanent roles and shielded by favouritism, despite having minimal end-to-end product knowledge. Meanwhile, the internal core engineers who actually understand the product and keep it stable are subjected to unfair, negative feedback.