Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      EXL Service

      Engaged Employer

      EXL Service reviews

      3.5

      61% would recommend to a friend

      (8,137 total reviews)
      avatar

      Rohit Kapoor

      78% approve of CEO

      61% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.3

      Career opportunities

      3.1

      Senior management

      3.0

      Compensation and benefits

      EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Apr 5, 2024

      worst company... will destroy your career

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      no pros... join only for cons

      Cons

      they hired us via campus placement from NIT in 2022 for the batch of 2023 ... and kept delaying our onboarding with bogus reasons.... their management is the worst.... HR are absolutely terrible.... no proper communication between them and their employees.... and now in 2024 after 1 year gap after we got graduated, they told that they can't onboard us and revoked our offer telling us they're heading towars new generative AI and all, being from NIT if they'd have given us training on that we could have been valuable resources for them too. What about our one year? They've destroyed many freshers life.... I pray to almighty that their this so called MNC get dusted to the ground soon

      1.0
      Oct 15, 2024

      It all depends on your luck. I wish I have never joined here.

      Associate consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. WFH 2. Good learning and training 3. Weekend off (mostly)

      Cons

      1. If your manager is bad, you have no choice. HR will never help and there is no one to reach out to. 2. Lots of politics. 3. You will be called as a junior employee in every meeting. 4. Illogical hierarchy. A Bcom graduate is a lead of a Chartered Accountant. I mean SERIOUSLY!!! 5. Every mistake you make no matter small, can cost you no increment or bonus. 6. You will be promised promotion, but you will never get, if your manager is biased. And you cannot do anything about it. 7. You cannot go to your manager or senior manager if you get low ratings unnecessarily. No action is taken. Because the upper management is also like that. 8. Limited industry exposure as they mostly have Insurance clients. 9. You can stay for 1-2 yrs. but after that your learning starts becoming outdated. 10. There is a claw back provision for retention bonus. Please clarify this with the HR before joining. 11. A lot of favouritism. 12. Your manager will ignore your lead’s idleness in case she is not working, if he has good rapport with her. Instead she will pressurise you for any non submission. Unrealistic deadlines which you have to meet otherwise fatwa will be declared in your head.

      1.0
      Jun 15, 2017

      The Hub of Discrimination & Arrogant Idiots

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - If you are good at being under other's shoes, you can go pretty high up in here even if you dont have any technical skills. - There is so much free time here you can start your own side business. People wanting Career Growth or Development, you are warned! - If you are a part of any IITs or IIMs and already know that servitude is a part of job, you may be able to get the few perks which you have heard about. - Hoping to find a really flexible and cool timings? Well it depends if your supervisor wants to come before you or not. But they also come at random time from as late as one hour to 3 hours, so its all really a greater risk with every passing hour. - You can easily find small panchayats going on between the people here and there, and you can choose the topic they are discussing to join to. - Can be a great place to study for other entrance exams like CAT, GRE etc. - You will learn double, triple checking everything you do. even reading every word you write again and again. Will learn how to work under the pressure of not only client work but their own too. The reason for that being that if you even make any small mistake, expect a lecture from your supervisor and one more negative comments in the talk he and other senior members like to do.

      Cons

      - They say they provide Cab services. But none of the female friends I know prefer, or feel safe going in them. Unless you are looking for a heart thumping ride, sometimes by a drunk driver who likes to stop in middle and have snacks. - You can easily learn everything that you hope to learn here by just joining the basic SAS classes. - Can be a place where most of the work can be assigned to you if you show any leisure in being a good subordinate or doesnt show as much eagerness to please him as the new guy. - Is it a data company? Well, you might wonder that yourself when you hear one of the most senior member of your process asking you questions which are even worse than any fresher's ... Its not like they are there to teach you, guide you onto this career path or anything right, so not sure if this is a con. - YOU LIKE BEING YOUR BOSS' SHOES? LIKE SPENDING TIME BY DISCUSSING THE TRENDY TOPICS ? JUST WANT A GF or BF? HAVE NO WORRIES ABOUT YOUR FUTURE AND WOULD RATHER THINK ABOUT LEARNING GUITAR/ DANCE/ BEATBOXING (really??) ... IS THIS LIKE THE PERFECT COMPANY FOR ME???? Um, well no. You may get thrown into a process where you may have to produce a lot of reports, though automated but time consuming. - Doing work while watching all the managers either talk wholeheartedly about the game last night or just playing any games they want, can be frustrating.

      Viewing 1 - 3 of 8,137 Reviews
      Related searches: EXL Service jobs | EXL Service salaries | EXL Service benefits | EXL Service interviews
      ReviewsEXL Service reviews

      Glassdoor has 8,370 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.