Worst company culture, I joined even after reading negative reviews, not one but all turned true
Pros
They give good package and internet bill, and work from home.
Cons
No work life balance - There is no work life balance, you can get a ping anytime from Monday to Friday. And for your ticket to resolve will have to chase people out of your shift time. - no proper training - just week watching some 200+ videos to learn everything from their code debugging to modifications and product information. - hit target - start hitting target within 1-2 months, else you will be hit by people. - public defame. They criticise you publicaliy and on chat app groups. There is no respect for an employee. _ no job security - they keep auditing data and if you they think you are not going as they want you to., they will fire you without giving warning or force you to resign. - policy and modus operandi frequents change - every fortnightly there is some change is target or sop or modus operandi, so just keep scratching your head with new and harder rules. Don't join if you are reading review, don't trust me but read others review as well. All cons are ture.