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ARC Document Solutions

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Support - Production ARC Document Solutions Employee Review

3.0
Apr 3, 2019
Recommend
CEO approval
Business Outlook

Pros

I love what I do and the customers

Cons

We have ZERO sales support @ our branch, we are told we cannot have a dedicated sales representative here on site when the competition has 7, then we are told how and why we need to sale, I never presented myself as a sales rep. and we should and do employ people in this capacity. We as a brand can do far more but again I will stress we get no sales representation therefore we are stagnant as work is going on all around us and many of the customers doing work are my former customers but no in person visits, no competitive pricing, no friendly gestures by local sales, no support in Region 4 from sales, no one eager to help only to criticize about sales and profits.

Explore other reviews about ARC Document Solutions

5.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great friendly environment to work in

Cons

Since I was the intern, I was the youngest person there.

2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

A pulse is all that is needed to qualify to do this work.

Cons

Weekly policy changes were implemented without advance notice and applied retroactively to all staff rather than addressing specific individuals. Dress code memo prohibited tights for all staff in response to specific individuals, further limiting appropriate clothing options in a warehouse environment. YouTube and visual content prohibited a month into tenure, with audio limited to music only, eliminating mental stimulation (e.g. news, podcast, etc.) during repetitive, isolated work in a locked room. A water bottle used every day for a month without issue and was even complimented by one of the supervisors, suddenly became prohibited according to the same supervisor weeks later (there is no exaggeration here, unfortunately). Book tracking quota requirement was introduced despite significant daily downtime — approximately forty-five minutes each morning and after lunch, waiting to be logged in or for books to arrive yet a daily scanning quota was imposed despite these systemic delays. Management is fickle, unorganized, and lacking competence. The work environment is unpredictable, and staff are set up for failure.

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