Good entry level role - Client Success (Account Manager) Altus Group Employee Review

3.0
Nov 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Quarterly bonuses Unlimited vacation plan Friendly colleagues

Cons

Poor quality leadership in client success team Micro-management Lack of flexibility in working hours / location (no need to be office based especially on the set days)

avatar
Altus Group Response
1y
Thank you for taking the time to share feedback on your experience at Altus Group. We’re happy to hear you found value in our Total Rewards package and Take What You Need vacation policy, and enjoyed working with Altus colleagues. At Altus, we’re proud of our high trust, high performance culture, which includes an activity-based work model that empowers our teams to align their work location with their daily tasks. Our annual performance management system ensures a fair and standardized evaluation by which all employees are marked against the same rubric, to ensure competitive salaries that reflect their skills and performance. We believe this is reflected in our annual employee engagement survey, which indicates a year-over-year increase in employee trust toward their managers and that our employees feel like they know what needs to be done to achieve successful business outcomes. We’re also proud to empower our people to make their mark and in 2023, we had over 300 internal promotions. If you would like to share your feedback with one of our Human Resources Business Partners, please feel welcome to send an email to internalcommunications@altusgroup.com.

Explore other reviews about Altus Group

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance through mostly remote work

Cons

High turnover and semi frequent layoffs

avatar
Altus Group Response
1w
Thank you for sharing your feedback. We value your comments and are glad to see you enjoyed the flexibility and work-life balance enabled through our Activity-Based Work Model. Changes to team structure are not taken lightly and are made based on the evolving needs of the business and our clients and not a reflection of the commitment of the impacted individuals, or of the organization’s commitment to our employees. The roles we eliminated were out of scope with our annual strategic objectives and we have a duty to our internal and external stakeholders to fulfill our commitments. At Altus, we’re committed to providing our people with the tools, resources and development opportunities they need to make their mark and grow their careers. In 2025, we celebrated 290 internal promotions. If you’d like to discuss your experience in further detail, please email us at internalcommunications@AltusGroup.com and we’d be happy to facilitate a meeting with our HR Business Partners.
4.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, flexible working conditions, co-workers were great, plenty of opportunities to grow

Cons

Seems to be selling off most of its divisions, raises and bonuses were disappointing/often below a cola even with high scoring reviews, concerns about frequent changes in senior leadership.

avatar
Altus Group Response
1w
Thank you for taking the time to share your experience at Altus Group. We’re glad you valued our benefits, flexible working model and career opportunities. Altus Group is guided by a senior leadership team comprised of experienced professionals dedicated to navigating the changing landscape of our industry. The divestitures of legacy professional services are part of a value creation plan, announced at Investor Day in November 2025, to simplify our organization and sharpen our focus on our software and data business. Our comprehensive rewards programs leverage industry data to ensure our employees receive fair and equitable compensation, which also offers perks like company matching for our share purchase program, a Take What You Need unlimited vacation policy, and discounts and memberships. If you’d like to discuss your experience, please email us at internalcommunications@AltusGroup.com and we’d be happy to facilitate a meeting with our HR Business Partners.
See reviews by: Helpful|Rating|Date|All