It's a sinking ship of R&D - Scrum Master CSG Employee Review

1.0
Jul 5, 2019
Recommend
CEO approval
Business Outlook

Pros

1. State of the art office. 2. Great internal navigator website for learning new techs. 3. Domain based team is a relief to say the least.

Cons

1. Bangalore has seen a 4x growth in employee count but let that not elude you. Most of the new departments are basically open here to outsource mundane jobs from US to maintain profit margin of the company. Real development work is still lesser. 2. R&D culture has taken a downhill and ED is here to do only cost cutting to save some bucks for next promotion. R&D has strict working hours where everyone is expected to come to office early but no body bothers when someone leaves for the day. And there many folks who enjoy this luxury by just staying till 4 PM. 3 R&D is totally biased where manager works just 5-6 hours a day. Sorry, manager just stays in office for 5-6 hours. Not sure whether they work or browse eCommerce or stock markets. Whereas junior resource is even asked to work on late night to sync with Chicago office.. 4. R&D employee has to wake up early to attend meeting with Australian teams and then stay back in night to attend meeting with US teams. Well there is no on-site so you have to manage only in calls. On-site is given only for one week at max and that's like some sort of a miracle to get. 5. Management expect employees and team to work in evening/night even though they have not provided laptops to them. Last 14 months , laptop procurement process is ongoing . Junior employee gets desktop and he/she is lucky if she have personal laptop to connect from home . 6. R&D expects everyone to just design something like Apple product in the budget of jiophone. 7. Incentives are mockery as most of the awards are given to North American employees.India is still considered as third world here. 8. If you want to make a career here, you should know how to lick the boots. 9. Zero motivation for junior members. 10. All the decision are put down to throat by Chicago folks and Bangalore R&D centre is still a low cost centre for mundane work.

Explore other reviews about CSG

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

In my business unit and I'm surrounded by smart, dedicated driven people which have created a pretty great culture.

Cons

The company is being bought so there a lot of uncertainty. And there are a lot of things frozen because of that so it's a little frustrating right now.

1
3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Typical big company with typical politics, benefits and challenges

Cons

They are pretty tied to the teleco space so that drives a lot of decisions

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