Pros
Hapag-Lloyd is a very good brand name.. But Hapag-Lloyd Global services run by Indian mgmt is completely different.. work culture is horrible .. It is a typical BPO.. Supervisor keeps shouting at you.. Nothing is organised here... Your bosses treat you like a slave.. they never behave in a friendly approach. They have a cafeteria which accomodates only 10 people.. how come people have a lunch in that confined space.. They don't have tea, green tea bags.. these are complimentary things which will be provided by almost every company. Even they don't have proper water dispenser...this clearly shows they are not caring for employees.. cab is provided only to night shift and early morning shift that too Non-AC cabs and if u stay within 15Kms from office.. They look people who are not good in communication with below average technical knowledge because well stuffed people looking for High salary which they can't afford.. Salary is below the market standards.. they are yet to transit into digital way when the whole world have already made it.. Their transition is very very slow.. lagging by 20 years back... Yearly hike is very very low. Even for 4% they proudly say this is the best in the market and higher than the competitors....HR team is for name sake.. they never take any periodic survey which would benefit employees.. they try to reduce the budget by cost cutting many things.. when you put down the papers they brainwash you to revoke by giving false promises like promotion, good hike, etc.. some people seriously took that promises and declined offers and continue to stay there. Neither promotion nor good hikes were given to them.. They were trapped.. They usually take 60+ days for your final settlement and experience certificate. You need to follow HR team to get this done in atleast 60 days.
Cons
1.Infrastructure - it is like an old company.. not modernized. Recently they renovated and self claimed as modernized.. but in reality it is still posing as late 90s companies. 2. Employee benefits - No stocks, no gym, no free food, no day care, no tuition assistance. They have insurance policy for different grades.. other than TLs, Managers, Directors they provide insurance cover of 1.5 lakhs ( self , partner, 2 kids).. parents are not included.. they show disparity among employees.. life is common to everyone. Don't rate among levels.. 3. Leave policy - you are not supposed to take leaves in Friday and Monday. If u take, Saturday and Sunday will be counted as leaves and deducted from ur leave balance.. 4. I hope no company will ask sign in the Full settlement receipt copy from the employee prior to settling the final and full settlement.. but they do that.. 5. People who are close to mgmt and not asking any questions will be promoted early.. People who always praise mgmt that they are the best mgmt in the world will also be promoted. 6. They recruited some people from outside for different skill sets. They joined and resigned within 1-2 years 7. Many candidates accept the offer and never join here.. even they are struggling for last 2 years to recruit candidates for Data analytics which is hot space in today's market.. how come candidates join if they provide 5 to 8 lakhs per annum.. An entry level data analysts can easily get 15+ lakhs in many companies.. how come he/she joins here with mediocre Salary 8. Three Months notice period which is too long Bottom line: Never ever join Hapag-Lloyd Global services if you are strong in technology and communication