Valuable skills gained but poor treatment and pay - Auto Technician Pep Boys Employee Review

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning to work on a variety of vehicles, with various services. Helps expand skill set.

Cons

Low Pay, Poor Employee Treatment, 6 days off per 12 months full time, limited growth (promised ASE assistance, company only assists with 2/8 ASE’s), Self-Provided Tools, Unstable Hours, often getting lunch after 5+ hours (resulting in weight loss)

Explore other reviews about Pep Boys

5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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