Good product overshadowed by toxic management in India - Senior Technical Support Engineer Sprinklr Employee Review

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Product which attracts the clients in the first place. The company has a few standout leaders who embody the true spirit of a Sprinklrite. In my earlier roles here, multiple managers provided excellent mentorship, focused on employee development, and genuinely helped me learn and grow.

Cons

Unfortunately, regional middle management—particularly in certain teams in India—suffers from a highly transactional, BPO-style mindset. There is a severe culture of micro-management that severely impacts employee well-being and morale. Attrition is notably high; I have witnessed multiple senior colleagues leave specifically due to this unhealthy leadership approach.More recently, the professional behavior within my specific reporting line has deteriorated. I have experienced instances of public reprimands and disrespectful communication from leadership in front of peers. Certain managers seem heavily focused on short-term visibility and metrics, completely neglecting basic professional boundaries and mutual respect.

Explore other reviews about Sprinklr

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning opportunities, exposure to many aspects of the business, the best culture, contribute to a business that is truly revolutionizing the world and at the forefront of AI

Cons

Promotions rarely given. Extremely hard to work up the ladder or even move internally

4.0
May 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay. Lots of freedom

Cons

Shaky future. Not likely to go anywhere

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