A BPO company trying to develop softwares. - Lead Sun Life Employee Review

2.0
Jun 3, 2020
Recommend
CEO approval
Business Outlook

Pros

1. Work Life Balance 2. Flexible Timings 3. Free meals 4. Nice Office 5. Good for those who want to give ample time to family .

Cons

1. The reporting managers are here for 12-14 years and lack basic technical skills that leaves no space for changes at ground level . They will rate you not on the basis of performance but on the basis of some absurd factors. 2.Higher Management talks about Big things in townhalls but clearly lack vision ,nothing concrete happens at the ground level. The Leadership team is not connected with people . They need to come out of cabin culture . 2. Recently, the company is experiencing high level of attrition by its old employees as well as new joinees who understand in a couple of months time about the quality of work in the company. 4 The good quality work goes to vendors like Accenture or TCS as the Canadian partners are aware of incapability of India Center . In a nutshell, the india center only gets the work which is of low quality and rejected by vendors . 5. If you stay here for 4-5 years , it really gets difficult to get another opportunity as they are very behind in terms of technologies and tools.Many people in the company are stuck for close to 12 years. 4. Beware - They may offer you better compensation w.r.t. other companies at time of hiring ,but u will land up doing something very mediocre. 5. This is a place where higher Management gets promotion every 2 years while the people who really deliver don't get vertical growth.

Explore other reviews about Sun Life

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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