No American jobs from Zelis - Software Developer Zelis Employee Review

1.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a fully remote company, so there's no commute.

Cons

Zelis acquired dozens of US companies over the last 10-15 years, which is fine. But then they did a major re-org and mixed different teams around, which is also fine. What isn't fine is that they did stacked rankings and put the lowest performers into "US support" with India teams. Then once those India teams learned how do to the role, that lower performer was fired. Stay with me here. You're not safe even if you're a top performer. The top performers were moved to a new team as well. Now that they previous tier is done being offshored to India, Zelis is working on offshoring the middle and top performers too. There is no safe job in America for Zelis. They want to offshore everyone. It's not AI taking your job, it is executive decisions by top leadership to replace American workers with offshore workers. This is not India's fault. They are just trying to make a living. I understand that. The issue is leadership taking all these US companies and turning them into foreign companies. On top of that, executive leadership is having an active stake in major software projects that they do not understand. They are constantly changing direction of who is in charge, what team is doing what. Every software developer, engineer, database architect, you name it is not happy with this. We are taking 3x as long to meet deadlines because we have to train offshore teams. There is a ton of in-house knowledge and legacy systems that offshore teams do not know well. And once they do, you will be laid off. Doesn't matter how long you've worked here or how well you did on X team or Y project. If you get acquired by Zelis, start applying for jobs to leave ASAP. Any developer or engineer who leaves is being replaced with offshore, India teams.

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Zelis Response
5mo
While maintaining a strong, stable footprint in the US, Zelis established operations in India to deliver value for clients through follow-the-sun support operations, greater operational resiliency, and continuous innovation cycles. Please continue to share your ideas and perspectives through the P&C team and our associate engagement survey which management reviews closely and uses to inform future workplace strategies and investments. 

Explore other reviews about Zelis

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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