Great Coworkers-New Leadership causes mayhem - Client Policy Analyst Zelis Employee Review

3.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay, Coworkers, Managers, Flex PTO (Not Unlimited)

Cons

Finger pointing and gotcha moments. AI and India are taking over and if you don't perform your going to be out. No career opportunities.

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Zelis Response
5mo
At Zelis, we are dedicated to improving the lives of our fellow Zelots in all aspects, including in career and personal development. We provide a number of learning programs to support our associates as well as provide career pathing and opportunities to grow. We encourage our associates to be proactive about their career at Zelis, explore our open roles and create a plan to seize the opportunities available at Zelis. Please reach out to your manager to discuss your personal or career aspirations and how Zelis can support you. That being said, thank you for sharing your feedback with us here on Glassdoor - we value every voice.

Explore other reviews about Zelis

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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