Great job with incentives, promotes within, great benefits, summer perks! - Claims Associate Zelis Employee Review

5.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

This position definitely has great financial incentives, management is always willing to help, the company is growing and is very big in promoting within, benefits are very reasonable and they match 401 K! Summer hours are a definite perk! Everyone has been very understanding in the office with Covid and are taking all measures to make sure employees are safe when returning to the office.

Cons

I honestly can’t think of any negative aspects of my job.

Explore other reviews about Zelis

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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