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      Zelis

      Engaged Employer

      Zelis reviews

      Great work life balance, but Zelis' future is very concerning - Analyst Zelis Employee Review

      3.0
      Sep 25, 2023
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible work life balance with remote work, Strong starting compensation (verticals for promotion are far stickier than competitors)

      Cons

      Horrifically disorganized operationally (partly due to Zelis' difficulty in pivoting business model to evolving regulations in pricing transparency and non-predatory pricing); Overly political workplace environment (very "proudly" woke); Core business KPIs for Zelis were showing a gradual decline as this business model will likely have a role in the healthcare payments space, but continued increases in regulation for payment transparency and non-predatory pricing will heavily shrink Zelis' business model which have already been scene (the company has had significant trouble pivoting which was ultimately the reason for much of our team getting favorable employment offers from competitors)

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      Zelis Response
      2y
      Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it. It's important to us to hear what we are doing well and what we need to improve on with every associate experience. We recognize that Zelis has undergone quite some change in the past few years as we explore new opportunities. We work very quickly and that’s exactly what it takes to make the IMPACT we strive to make with our clients. With that said, our priority is ensuring that our employees are a part of Zelis’ evolution. That being said, thank you for sharing your comments- we truly appreciate your thoughts. We strive for continuous improvement and learning and your feedback helps us identify these areas.

      Explore other reviews about Zelis

      5.0
      May 27, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for Flexible working hours Flexible time off

      Cons

      Salaries are on the lower end of the market

      2.0
      Apr 13, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work/life balance, generous PTO

      Cons

      • Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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