Great company if you are part of the divisions they invest in - Anonymous employee Zelis Employee Review

2.0
Aug 10, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing company, decent products/solutions, good work-life balance, in a very successful phase right now and doing great revenue

Cons

too much upper management, private equity owned - doesn't want to invest to maximize their payout, SLOW to do anything. This is a great company if you work in the Price or Pay teams. They get the lion's share of resources (investment and headcount). Pretty much if they need it the teams make sure to find a way to make it happen, whether its buying a company or a technology. The I&E team has made cuts and is completely disorganized. It might get better, but their products are stale and new competitors are taking away their business largely because they've ignored their tech stack and are always behind the "next big thing".

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Zelis Response
1y
Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it. It's important to us to hear what we are doing well and what we need to improve on with every associate experience. We recognize that Zelis has undergone quite some change in the past few years as we explore new opportunities. We work very quickly and that’s exactly what it takes to make the IMPACT we strive to make with our clients. With that said, our priority is ensuring that our associates are a part of Zelis’ evolution. If you have thoughts on how we can offer more support during these times of change, we’re all ears. Please feel free to reach out through P&C Connect as we are more than happy to discuss these and any other concerns you may have further.

Explore other reviews about Zelis

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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