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      Zelis

      Engaged Employer

      Zelis reviews

      Toxic work culture - Senior Quality Assurance Engineer Zelis Employee Review

      1.0
      Jan 23, 2025
      Senior quality assurance engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offered strong infrastructure, perks, and benefits.

      Cons

      I worked as a Senior Quality Assurance Engineer at Zelis for 1.5 years. While the company offered strong infrastructure, perks, and benefits, the work culture in the EE team was toxic. The leadership's authoritarian style lacked key skills, with a focus on rules over essential practices like knowledge transfer and Scrum processes. I faced favoritism, where the QA team was blamed for issues, and developers took credit for successes. This created a demotivating atmosphere. Additionally, there was a lack of diversity in top management, with many coming from TCS, making it feel more like working at TCS than a product-based company. I'm grateful to have moved on to a more supportive environment

      avatar
      Zelis Response
      1y
      Thank you for sharing your feedback with us here on Glassdoor - we value every voice. We believe that our mission to make a real difference in healthcare translates over to our culture. We are proud to have the best talent in the industry-- passionate and caring at their core. As a company who strives to be a more diverse, inclusive, and equitable organization for our associates, our clients, and our community, we are deeply disappointed to hear about your experience. We urge you to reach out to us directly to discuss your concerns.

      Explore other reviews about Zelis

      5.0
      May 27, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for Flexible working hours Flexible time off

      Cons

      Salaries are on the lower end of the market

      2.0
      Apr 13, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work/life balance, generous PTO

      Cons

      • Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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