Decent company - Director Zelis Employee Review

3.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay Lots of swag Strong OpComm

Cons

Ancient processes Growth or internal movement is slow unless you know

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Zelis Response
1y
Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it. It's important to us to hear what we are doing well and what we need to improve on with every associate experience. The healthcare-tech industry is dynamic and Zelis is committed to “Power Innovation” and be at the forefront of these changes. We strive to continuously improve and adapt with the speed and technology necessary to be a top-performer in the industry. If you have any suggestions on how we can improve our processes, we’re all ears. Please feel free to reach out to us directly to share your suggestions.

Explore other reviews about Zelis

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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