Ehh.. - DRG and Clinical Validation Auditor Zelis Employee Review

3.0
Aug 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid claims review system that could use some upgrades and have a better flow.

Cons

They say they are transparent but in reality they only share what they want you to know and then blindside you with multiple changes/additional work. Major inconsistencies with QA and unrealistic expectations from upper management.

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Zelis Response
8mo
We continue to examine the needs of our workforce and initiate feedback loops to discuss associate concerns and possible areas of improvement. Thank you for taking the time to provide feedback – we take all of our comments seriously and we truly appreciate it. If you have specific concerns or questions, please feel free to reach out to us directly. We are all ears.

Explore other reviews about Zelis

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

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