IKEA reviews

3.7

66% would recommend to a friend

(13,354 total reviews)
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Juvencio Maeztu

76% approve of CEO

50% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,354 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

13K reviews
5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team with a positive culture. Good training and onboarding process, and colleagues are always willing to help. Flexible working arrangements and strong focus on customer experience. Opportunities to learn communication, problem-solving, and teamwork skills in a fast-paced environment.

Cons

Customer demand can be unpredictable, especially during promotions and peak periods. Some processes involve multiple systems and teams, which can occasionally slow down resolutions. Career progression opportunities may depend on business needs and available openings.

Viewing 1 - 3 of 13,354 Reviews

Glassdoor has 18,566 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.