NiCE reviews

3.9

78% would recommend to a friend

(3,027 total reviews)
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Scott Russell

83% approve of CEO

73% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jan 20, 2018
Recommend
CEO approval
Business Outlook

Pros

i am being working here from almost 2 years and there are no Pros except my Manager (Lead) who is a good person & listen to your queries, issues regarding workplace, your skills & skills enhancement, your carrier and motivate you to acheive things, he always talk about company vision and how we can acheive those things but he also have limits as Israelis have its own agenda

Cons

its not the problem only with me but with everyone in entire MIS-IT and work pressure is Tremendous 1) The Isreali team members with in MIS-IT will never give you access to any system including Server-Storage-Switch-Firewall 2) when they give you access that will be limited like read-only 3) if there is any implementation project itself in Pune then Israel team will work on that but they will never involve you in any area. where you will provide support to them based on tickets and tickets are not at all important from MIS-IT perspective. 4) You will be asked to work only on tickets and MIS-IT management doesn't see that is important which will put your carrier at risk. 5) NO carrier growth at all because MIS-IT management seats in Israel and they dont think this office is just to provide low cost labour. 6) company started in Jul-2015 and there are no trainings happened for anyone skill enhancement for any any employee in MIS-IT Pune 7) NICE dont have any IT process like ITIL and they dont want to implement it. 8) NICE dont have any Security Process or Standard like ISO27001, you will not believe they dont have any full time security person in entire company. 9) if you see any hardware in nice then it is out of warranty with no support from manfacturer like Cisco-HP-Netapp then they will ask you to fix it. 10) NICE dont want to invest anything in their staff for their skill enhancement because they dont need that. 11) they use obsolete technology which no one use, so after 1 or more years even you will become obsolete. 12) Israel team members are rude & onn-helping nature, they are so afraid of losing their jobs & thet is the reason they dont share any knowledge and they will create obstacles in your path where either you will leave or do exactly what they ask. 13) Israel team members never share their knowledge and that is the reason they dont have any documentation for any offices they have. that is just great. 14) please contact someone before joining this company so you will see the reality 15) No salary appraisals even you will get bonus cut or either no bonus every year just to save the money and convert into profit. 16) The HR only do the recruitment and they dont know how to solve if a employee have any issue. no HR at nice. 17) NICE only buy Desktops and then they will ask you to work late hours because you cant work from home because you dont have laptop. 18) NICE is all about hire low cost labour like in british-raj with no benefits. 19) NICE HR says we provide standard facilities where i cant imagine with whom they did the comparison. No work from home, if work on weekend then no money or comp off, no free food, no gym reiumbersement, no education assistance, no trainings, no lunch or dinner or any events. 20) There are much more things but i guess you should first get in touch with someone before joining this company.

5.0
Sep 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Employee centric, Flexible work culture, Top down approach, Very clear strategy and roadmap, Believes in empowering team and leadership, Pay for performance. Flat hierarchy helps is close collaboration

Cons

Cant think of anything as of now

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NiCE Response
7y
Thanks for your great review! We are so happy you are engaged and feel connected to NICE. Thanks for being a part of the team.
1.0
May 5, 2023

Worst company can fire you any time

Recommend
CEO approval
Business Outlook

Pros

No pros for this company

Cons

I worked here in compliance program under Vertical Market business unit for 3 years . Me and my team work day and night to make release successful and later with 2 months notice period they asked me to resign. Today in such a bad market condition specially if you have less job getting interview call and selection at manager level is very difficult. I am not only the first person before me they fired Directors. Please think 100 times before before joining this company. Money is not important stability and regular income is more important. Rest good reviews are paid reviews. My biggest mistake to join this organization worked on weekends and finally they throw me. I want to make awareness among all IT professional rest you guys decide.

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NiCE Response
3y
Thanks for your feedback. At NICE, we pride ourselves on nurturing our dedicated and brilliant employees with great benefits, NICE-FLEX hybrid work model, learning and development programs and numerous prizes, competitions, and events. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. Employees are always encouraged to give feedback and insights on how to further improve our working environment and culture. We wish you success in your future career.
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