PayU reviews

3.6

58% would recommend to a friend

(925 total reviews)

Anirban Mukherjee

57% approve of CEO

55% positive business outlook

PayU has an employee rating of 3.6 out of 5 stars, based on 925 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayU employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

925 reviews
3.0
Oct 11, 2022
Recommend
CEO approval
Business Outlook

Pros

I had the best time of career at PayU till now. The managers are great, the work and tech is awesome and people are nice and helpful as far as work is concerned. Innovation is all around in every team and a cheerful environment is there. It undoubetdly is the most innovative fintech company.

Cons

1. I am working as an Associate Software Engineer under a senior engineering manager 2. I have gone to office a few times but I will point it out very honestly that whenever I have tried to do "Teams" meetings in office, I am not at all able to concentrate as there are other distractions like people who are sometimes talking or roaming or attending meetings. Moreover the work that I could have easily done in that time had I been at home/remote office is basically postponed to the time when I have to return home and do it. 3. Second point here is that I am able to deliver much more and communicate and discuss more clearly when I am on a teams call at home with a closed working space with no disturbance. 4. As a software engineer, most of the work that we do is as an independent contributor hence personally I need a lot of concentration time alone to design, develop and write code. 5. I think office is a great fun place but for the role that I am in, I need some time alone in my room to do my work rather than in an open cubicle where anyone can come and disturb at anytime. This hampers productivity a lot and in my nxt point I make an argument that is based on a Stanford study which clearly shows that when employees were given the right to choose their own work location, a company's profit went up by 2000$ per employee which was a huge increment of 24% and attrition went down drastically. The company was also able to save a lot on renting extra office spaces which made profits even bigger 6. There have been instances where I have felt that there is a strong need for companies to give flexibility to people to work from wherever they need to and not just the office compulsorily. I would encourage everyone to view this Stanford Ted talk where things are explained in great detail some of which I explained in the previous point : . Please check YouTube for a ted talk video titled "tell your boss you're working from home" 7. Attending office once in a while for collaboration, having fun, playing games and talking is great and really appreciable but when the work angle comes into the picture I do not think it is conclusive that office fosters a lot of productivity which working remotely doesn’t, because it is a highly subjective thing and depends on the individual, what type of role they are in and whether or not they can deliver more and have more productivity at a particular working place. I feel a lot more distracted and my whole day is spent talking to people about non-work related things and just playing table tennis and roaming around here and there. 8. Binding employees and forcing them to office for 2 minimum days is not something that an ideal company would do. When we see companies like Razorpay or Atlassian who tell employees to come 1 week in a quarter or work remotely and still have better work done is something that we can learn from. Forcing employees just creates a negative mindset for the employee and has its own effect on productivity and deliverables. Flexibility to work from anywhere and not forcing employees to come to office gives us a sense of belief in the CLT and the fact that the trust they show on us automatically then gets converted into better work done. 9. If you give the flexibility to work from anywhere you will attract and retain the best talent which will eventually reduce attrition, and this is not a baseless argument as I have done my analysis very carefully regarding the people who left PayU since July, almost all of them have joined companies for flexibility of work, and these are people who held very important positions in their teams, like

avatar
PayU Response
3y
Sorry to hear that you felt that our work culture was not up to the mark. Thank you for taking the time to give us your honest feedback. We care deeply about our people (PayUneers) and go above and beyond to provide the support that you need. If you did not get that support from your manager, please contact your PayU HR business partner so that we can look into it. - HR Team @ PayU
1.0
Mar 20, 2021
Recommend
CEO approval
Business Outlook

Pros

I don't think there are any pros in working for PayU .. expect its lil bit known brand

Cons

1 ) I worked in payu around one and half year . To be quite honest first 12 months went smoothly under our team lead .but he moved to another team and then came the current lead.. under qualified,egoistic,inexperienced person. 2) due to the current management pressure,mental harasment and inability to handle the team there were around 13 resignations from this team in last 9 to 10 months.Its hard to survive there for more than 6 months 3) This is a product base company they have 50+ product that needs to handle by support team and need atleast a year to understand properly. But current lead will want u to ready in just 10 days.(it took us year to get stable without any pressure.) 4) Currently there is so much pressure on this team that you are forced to work 11 hours a day. Please note that u won't be paid for extra hours as this is not official. U have to work on Saturday and Sunday even though you will have officially offday.. here as well u won't be paid anything extra. When you are asked to work extra for everyday ask them to send an official mail for this request. 5) HR team knows everything, but they don't want to do anything about it.. they know there are more resignations in this team in last 10 months than last 5 years. They simply don't want to help here.If you think you will reach out to the higher management.. it won't help as well... These people working here for year's and friends.. You think you are telling them in confidence but in reality it will be spread to everyone in their group in hours . 6) if you think this is a MNC and will have certain standards ,I am here to tell you it's not... After reading this you are still accepting the offer from payu in this team ,then you must need this job. U will have some money at the end but no mental stability.

3.0
May 15, 2023

Used to be a great place to work but not anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly and Helpful employees Processes

Cons

New culture is very bad. It's similar to a bank or a NBFC culture, where management is rude, their is lot of pressure and labour work involved in day to day work and chaos. Business is not profitable and growing and people who are there for a long time are the worst sufferers. Salary and Package is far below the industry standard due to which there is high attrition. Techies are reporting to sales heads and that's a big problem because Sales people don't understand techology and related challenges... It's a company stuck in its past glory and is not really growing in any sphere. The top management including the CEO and Business head don't give a damn about culture and employees, they just want people to slog and generate numbers at any cost...

avatar
PayU Response
3y
Sorry to hear that you felt that our work culture was not up to the mark. Thank you for taking the time to give us your honest feedback. We care deeply about our people (PayUneers) and go above and beyond to provide the support that you need. If you did not get that support from your manager, please contact your PayU HR business partner so that we can look into it. - HR Team @ PayU
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Glassdoor has 1,086 PayU reviews submitted anonymously by PayU employees. Read employee reviews and ratings on Glassdoor to decide if PayU is right for you.