Rakuten reviews

3.6

70% would recommend to a friend

(3,521 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,521 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Mar 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Laptop, Free Food which is not good .

Cons

where to start , 1 India Rakuten center is established for 24/7 monitoring only and only ,whether you have come from Full stack background or Backend you will be handed over a Support Phone and will be asked to do Application Support . All the good development work is routed to japan teams and monitering and support work is being dumped to india 2 .There is no tech stack here just maintenance and Filling up confluence pages and Lot of confluence pages 3 .Strict Timing Culture Like it has been followed in service Companies . 4..Asakai meetings on early monday mornings are just pure headache . 5.Infrastructure is not good , no cabins and some meeting rooms does-not have tables and chairs which can result in regular back pain. 6.You can find micro management in core values in rakuten (they will represent this like our unique culture .) i.e Japanese slave culture . 7.They will trap you by giving you good money (off-course ) on your current offer letter . Last but not the Least if you dont consider my review or thinking i am over exaggerating you will defiantly regret after joining there.

4.0
Aug 16, 2016
Recommend
CEO approval
Business Outlook

Pros

(1) Strong Business and Technology Vision. Throttle is on all the time! (2) Supreme Quality Focus. (3) Passionate people. (4) Good sharing of information across teams. (5) Attention to detail at engineering, documentation and processes. (6) Great work culture driving individuality, responsibility and accountability.

Cons

(1) Highly cost conscious. (2) Employee benefits can get better. (3) Not quite global compared to other product companies in Bangalore. All other centres try and emulate Tokyo which is not possible.

4.0
Feb 23, 2017
Recommend
CEO approval
Business Outlook

Pros

- Lots of roles/ teams to explore - Independence and respnsibility - Very high standards at work - Cool ambience to work - Good support from team across. - Friendly, work life balance and the stick to there ethics and culture. - Learning opportunity is very high.

Cons

Highly competitive Dynamic process Poor IT Support

Viewing 1 - 3 of 3,521 Reviews

Glassdoor has 4,166 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.