Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

68% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 291 reviews)); "This job offered great pay and was straightforward." ((in 158 reviews)); "working with great people and teams in a environment with rich company culture." ((in 57 reviews)); "Great leaders and coworkers." ((in 49 reviews)); "Great company culture from Marriott and good HR." ((in 47 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 187 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 134 reviews)); "No work life balance in the food and beverage department" ((in 96 reviews)); "salary is low and very hard to get a promotion" ((in 90 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 60 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

Compare reviews

3.8

68% would recommend to a friend

(2,958 total reviews)

Hervé Humler

79% approve of CEO

66% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,958 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Mar 23, 2024

Learning & Challenging

Director of revenue management

Recommend

CEO approval

Business Outlook

Pros

Great environment. Best in class trainin, support system from corporate office. In house development plan,

Cons

Nothing as such - which stands out. Work smart & will recognized.

5.0

Sep 18, 2017

Housekeeping associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Home away from home ..works like a family

Cons

Working hours needs to be concentrate

5.0

May 5, 2026

Positive culture with great growth opportunities

Foa

Recommend

CEO approval

Business Outlook

Pros

Good Company with Positive work culture and great Growth Opportunity.

Cons

Everything is Great as the management is really good.

Viewing 1 - 3 of 2,958 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Concierge (Shipboard)

Sound & Light Technician (Shipboard)

United States

View job

Server Assistant (Shipboard)

United States

View job