Question 1

Does Shipt pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Shipt employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Shipt. This rating has decreased by 6% over the last 12 months.

Question 2

How satisfied are employees working at Shipt?

Accepted Answer

38% of Shipt employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Shipt 3.8 out of 5 for work life balance, 3.0 for culture and values and 2.5 for career opportunities.

Question 3

What are the top reviewed jobs at Shipt?

Accepted Answer

Personal Shopper (738), Independent Contractor (75), Full Service Shopper (67), Communications Specialist (56), In Store Shopper (48), Independent Contractor Shopper (33), Delivery Driver (31), Driver (30), Customer Service Representative (25), Experience Team Member (17), Shipt Personal Shopper (17), Software Engineer (17), Store Shopper (14), Business Owner and Current Shipt Shopper Part Time (13), Senior Software Engineer (11)

Question 4

What are the pros of working at Shipt according to real employee reviews?

Accepted Answer

"Flexible Schedule and Allows you to take control of the role" ((in 184 reviews)); "You can make some good money if you know how to plan out routes and organize your trips." ((in 153 reviews)); "Flexible hours Fun work Easy to pair up orders and schedule hours ahead of time Transparent tipping" ((in 146 reviews)); "Flexible scheduling was a perk for me while I was in school." ((in 121 reviews)); "Great for people that have "bad days" for whatever reason that can make it hard to have a 9" ((in 67 reviews))

Question 5

What are the cons of working at Shipt according to real employee reviews?

Accepted Answer

"Poor communication between them and partnering stores either effects or gets taken out on the drivers." ((in 20 reviews)); "No training." ((in 15 reviews)); "Execution is poor as leadership weighs grandstanding more favorably in the guise of asking for more strategic thinking instead of focussing on and rewarding operational excellence and execution." ((in 9 reviews)); "The new ceo has completely run this company into the ground" ((in 5 reviews)); "CTO and CEO left the company suddenly on the same day and they have been in shambles since, easy to tell" ((in 3 reviews))

Question 6

What are employees saying about Shipt layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shipt layoffs and their outlook for job security at Shipt in 2026.

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Flexible schedule but support can be challenging

Great culture but changing fast

Enjoyable work environment but lacks clear leadership direction

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