The AA reviews

4.4

87% would recommend to a friend

(1,335 total reviews)

Jakob Pfaudler

93% approve of CEO

87% positive business outlook

The AA has an employee rating of 4.4 out of 5 stars, based on 1,335 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The The AA employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

1K reviews
5.0
May 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Excellent Work Culture and supportive staff

Cons

traditional and slightly out of date systems

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The AA Response
5y
It's fantastic to hear you had such a good time working with us. Thank you for your time at the AA and for leaving us a review.
5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

work from home 2/5 days per week flexible working potential development potential

Cons

limited to 36.25 hour weeks - no option for team leaders to increase to the 40 hour contract

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, supportive management, meaningful work, good flexibility, and strong career development opportunities. The AA has a real customer-first culture and feels like a place where you can grow.

Cons

Some internal processes could be simpler, and systems can occasionally feel dated, but there is a genuine focus on improvement.

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The AA Response
1d
Thank you for taking the time to share your experience. It’s wonderful to hear how positively you view the people, management support, flexibility, and career development opportunities available at The AA. We’re especially pleased that you feel able to grow your career while contributing to meaningful work in a business with a strong customer-first focus. Supporting our people to develop and progress is incredibly important to us, and it’s great to hear this reflected in your experience. We also appreciate your balanced feedback around processes and systems. We recognise there are areas where simplification and modernisation can make a real difference, and it’s encouraging that you can see the ongoing focus and investment being made to improve how we work. Thank you again for your continued contribution and for the work you do supporting our people, customers, and the future success of The AA.
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Glassdoor has 1,384 The AA reviews submitted anonymously by The AA employees. Read employee reviews and ratings on Glassdoor to decide if The AA is right for you.