Zomato reviews

3.5

63% would recommend to a friend

(3,635 total reviews)
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Deepinder Goyal

76% approve of CEO

67% positive business outlook

Zomato has an employee rating of 3.5 out of 5 stars, based on 3,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zomato employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
May 12, 2016

My truth about Zomato

Recommend
CEO approval
Business Outlook

Pros

The people are the best part, but most sane people leave in frustration, get fired for speaking up/disagreeing with senior management, or get laid off due to poor financial planning. This turnover does give you a fantastic opportunity to take on a lot of responsibility you might not be given elsewhere. The management also likes to move people or gives the option for you to move to different functions somewhat frequently, which is good if you like trying new things or get bored easily. You establish really close relationships with your colleagues because of how much you experience together, not just in terms of time spent together but in terms of what you accomplish and witness in a (almost decade old) startup. Everyone is naturally hardworking and like minded in ambition and millennial values. If you can wear blinders and focus on just what you need to do, you are certain to accomplish a lot.

Cons

Most of the people who have been around for a long time and have the authority to speak up don't do it. I'm not sure if this is just an aspect of respect in Indian culture. Maybe it is that they have tried and tried, but they know it doesn't matter what they say. Regardless, when the CEO's advisors and leadership team are all "yes sir" types, bad business decisions are inevitable. The guys on the bottom whose managers can't advocate on their behalf are left with the brunt of the work and reality of the market. The company is good at hiring smart people at all levels, but they don't know how to manage these same people who ask questions and make suggestions. The management assumes they know better and then at times treat low level employees like robots. It is really painful to watch a brand you love and work for waste opportunities.

1.0
May 23, 2016

Good for some - worst for others!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dynamic Work Culture - you dont know what you might be put into in the second half of the day , infact, next hour - if thats something you enjoy, go for it Freedom to Choose Attire: Zomato is pretty liberal in the way you dress up, as long as you are doing your work, no one is bothered Work directly related to market: For most of the people, their work would start reflecting soon in real life which is good - for others not so much (Backend analytics etc.) Letting Go is a common phenomenon; I am writing this in pros so that people who have been let go don't feel bad since this is a part of "Zomato Culture"

Cons

Claims to be a startup: Zomato is atleast ~2000-2500 employee strong and blaming all the things which are not there to them being a "start up" doesnt either solve the problems or is even a good excuse No Planning: If you enjoy not having to know whats happening next, this might be a "pro" to you else, you will go mad working for one thing which doesnt go through and then running after another Lack of communication to the working level people: Senior management (aka Founder) makes some decisions and communicates after everything is finalized which means you'll come to know either when entire world is spreading rumours or if you are involved in it being busy getting your role changed. No value of employees: Zomato has a "Hire Fast Fire Fast" policy which literally translates to "Hire Fast without putting in any brains - realize that candidate doesn't fit in or we don't have enough work for the candidate - make some lame reason and fire the person" "Zero" Role of HR: HR is there only for processing payrolls, absolutely nothing else. No Culture except Work, Work, Work: Founder does want to inculcate some culture which is given a try in the communications which happen but its more like "work more" or "be prepared to get bad news" Role Change is frequent to meet "Organizational Needs": You can be given ANY role irrespective of your experience/education etc. which can be either very good or can be very very bad and when you want to change it, you'll be responded with a standard answer of "organization needs you so manage"

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