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The greatest opportunities for AI integration are not always where you expect. While the conversation often focuses on productivity, significant benefits can also be delivered in operational areas such as risk, compliance and regulatory reporting. @Jamilia Parry shares her perspective on how AI is helping organizations strengthen oversight, navigate evolving requirements and unlock value across these critical functions. Discover how Capco AI Labs are helping organizations explore, test and scale AI solutions: https://www.capco.com/ai/capco-ai-labs
As AI adoption accelerates across financial services, organizations face growing pressure to strengthen governance, transparency, and accountability. California’s Automated Decision-Making Technology (ADMT) regulations under the CPRA will introduce new requirements around consumer rights, risk assessments, and oversight, creating significant implications for financial institutions that rely on AI and automated decision-making. Capco's @Andy Soodek and @OneTrust's @Arshdeep Sood examine why financial institutions need to act now and outline practical steps organizations can take to build a scalable AI governance framework ahead of enforcement. Read the full article: https://www.capco.com/Intelligence/Capco-Intelligence/admt-and-cpra-why-fis-need-to-act-now-on-ai-governance
Organizations are no longer asking whether AI can create value – the question is where to focus first. From unlocking value from data and rethinking compliance processes to exploring agentic capabilities, Capco AI Labs turn promising ideas into scalable solutions and measurable outcomes. Hear from Capco's Global Data & AI Lead, @Chris Probert, on how Capco AI Labs are helping organizations navigate the next phase of their AI transformation. Learn more: https://www.capco.com/ai/capco-ai-labs
Digitale Assets gehören inzwischen zum Mainstream der Geldanlage – auch die Versicherungsbranche hat die Wachstumspotentiale erkannt. @Yannis Skiadas beleuchtet, wie digitale Assets zum neuen Markt für Insurance werden könnten. https://www.tippinpoint.ch/artikel/78800/bitcoins_versichern_lassen_welchen_schutz_versicherungen_bieten_-_und_wo_die_grenzen_liegen.html
Wealth management is under pressure. Margins are shrinking, clients expect more and competition is accelerating through digital innovation. The answer is not more products. It is a stronger front office. Our whitepaper shows how to leverage: ✔ hyper personalization ✔ data driven advisory ✔ AI powered engagement Read more in our new whitepaper: https://www.capco.com/Intelligence/Capco-Intelligence/front-office-innovation-in-wealth-management Authors: @Dr. Peter Damisch, Paolo Azzaro, Ralph Ludwig, Georgia Tsiligkaridou
What does future-ready client lifecycle management look like for banks? In our new whitepaper we explain how agentive solutions, assistive technologies and scalable architecture are redefining CLM. 🔗 Explore the whitepaper here: https://www.capco.com/intelligence/capco-intelligence/future-client-lifecycle-management-in-banking
Financial institutions are moving beyond the AI hype cycle and asking harder questions about trust, accountability, and data transparency. Following the @American Bankers Association Risk & Compliance Conference, Capco’s @Jak Hart shares why the industry is shifting focus back to governance fundamentals and what that means for scaling AI responsibly. Read the full perspective and explore where organizations are starting their governance journey: https://www.capco.com/Intelligence/Capco-Intelligence/beyond-the-ai-black-box
Banks that automate standard processes win twice. They reduce operational costs and deliver the seamless digital experiences customers expect. AI-powered CRM self-service makes this possible at scale. If you are looking for quick wins with measurable impact, this is where to start. 🔍 Explore the full article: https://www.capco.com/Intelligence/Capco-Intelligence/self-service-with-ai-and-crm
We’re proud to share that Capco’s UK AI Lab took first place at @OpenAI’s recent Codex Hackathon in the face of stiff competition from many other very talented teams. Our entry focused on a retail banking use case, helping frontline teams better support vulnerable customers through AI-generated customer profiles and next-best actions, powered by transaction and behavioural data. This win reflects the impact of the solution our team built and the focus on creating practical, meaningful outcomes that address the challenges our clients face. Find out more about our AI Labs ➡️ https://www.capco.com/ai/capco-ai-labs
Creating inclusive workplaces starts with understanding experiences that are not always visible. Capco’s @Helen Needham shares her experience of autism in the workplace, reflecting on masking, mentoring, workplace expectations and the importance of creating environments where different ways of thinking are supported and valued. Recently featured in The Times, Helen’s story highlights why inclusion is not one-size-fits-all. Read the full Q&A here: https://www.capco.com/About-Us/Be-Yourself-At-Work/women-autism-and-the-workplace
