Convergys
Acquired by SYNNEX
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Convergys is now part of SYNNEX. For up to date information and jobs, please see the Concentrix profile..
Convergys Technical Support Engineer interview questions
Average interview difficulty
Very positive interview experience
How others got an interview
- 24%Employee ReferralEmployee Referral
- 17%Staffing AgencyStaffing Agency
- 14%RecruiterRecruiter
- 14%In PersonIn Person
Interview search
32 interviews
Convergys interviews FAQs
- Technical Support Engineer applicants have rated the interview process at Convergys with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 75.8% positive. This is according to Glassdoor user ratings.
- Candidates applying for Technical Support Engineer roles take an average of 2 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Convergys overall takes an average of 4 days.
- Common stages of the interview process at Convergys as a Technical Support Engineer according to 17 Glassdoor interviews include:
One on one interview: 18%
Presentation: 13%
Skills test: 13%
Personality test: 11%
Group panel interview: 11%
Phone interview: 9%
Drug test: 9%
Background check: 9%
IQ intelligence test: 5%
Other: 2%
Here are the most commonly searched roles for interview reports -
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- Technical Support Engineer(72) ;
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- Customer Service and Problem Resolution Representative II(49) ;
- Customer Service Associate(47) ;
- Customer Service Agent(43) ;
- Call Center Agent(41) ;
- Customer Service(38) ;
- Sales Associate(37) ;
- Call Center Representative(35) ;
- Tier I Technical Support(32) .