Sutherland Customer Service Associate interview questions
Updated Jan 21, 2026Difficulty
Average
Experience
Very positive
How others got an interview
- 28%Campus RecruitingCampus Recruiting
- 18%In PersonIn Person
- 13%Employee ReferralEmployee Referral
- 5%Staffing AgencyStaffing Agency
- 3%OtherOther
Interview search
51 interviews
Sutherland interviews FAQs
- Customer Service Associate applicants have rated the interview process at Sutherland with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 51% positive. To compare, the company-average is 70.6% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Associate roles take an average of 2 days to get hired, when considering 35 user submitted interviews for this role. To compare, the hiring process at Sutherland overall takes an average of 7 days.
- Common stages of the interview process at Sutherland as a Customer Service Associate according to 35 Glassdoor interviews include:
Background check: 14%
Presentation: 14%
One on one interview: 13%
Skills test: 12%
Phone interview: 10%
Personality test: 10%
Group panel interview: 8%
Other: 7%
IQ intelligence test: 6%
Drug test: 6%
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