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Firstsource Solutions

Engaged Employer

Firstsource Solutions Snapshot

4.4
based on 3,215 ratings

90% would recommend to a friend

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Ritesh Idnani

95% approve of CEO

Mission In our relentless pursuit of making it happen for our clients, colleagues, communities, and investors, we enable an environment of hyperfocus, collaboration, deep domain expertise, and real-world practice that is built on cutting-edge tech, data, and analytics.

1) For our colleagues, we have cultivated an environment where agility, innovation, risk taking, and authenticity are not just celebrated but actively nurtured. Through meaningful work and inclusive practices, we empower our teams to thrive, fostering a sense of belonging and purpose.

2) In the eyes of our investors, we have demonstrated our tenacious allegiance to sustainable growth and responsible stewardship. Our commitment to ESG initiatives illustrates our dedication to creating long-term value and reducing risks. The recognitions we have received further demonstrate this commitment.

3) For our clients, we have been the catalyst for transformative change. By leveraging our deep domain expertise and technological prowess, we have enabled them to navigate disruptive times confidently. From streamlining core operations to delivering tangible outcomes, we have been instrumental in turning their visions into reality.

4) For our communities, we strive to make empowerment and enablement a reality. Be it through employee volunteering, digital literacy, or sustainability practices. We are committed to the highest ethical standards and corporate citizenship, embracing transparency to build trust and value for all stakeholders.

Underpinning it all is the ‘One Firstsource’ framework, guiding our journey towards top-quartile revenue growth and improved margins, staying true to our ethos of making things happen.
Description Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPS partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries. One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 30,000 Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and the Philippines.

Our Pride: We are part of the RP-Sanjiv Goenka Group, one of India’s fastest growing and most diversified conglomerates. Driven by innovation, sustainability, and a commitment to excellence, the Group excels in power, carbon black, consumer goods and retail, media and entertainment, IT-enabled services, and sports.
In our relentless pursuit of making it happen, for our clients, colleagues, communities, and investors, we enable an environment of hyperfocus, collaboration, deep domain expertise, and real-world practice that is built on cutting-edge tech, data, and analytics.

Our Culture: Our people are at the heart of everything we do. From our policies to our technology, we leverage each aspect to enable our workforce to bring their best and true selves to work. By fostering a culture of trust, we are building a unified "One Firstsource" community where every employee feels valued, supported, and motivated to contribute to our collective success.

To know more about us, visit https://www.firstsource.com/

Life at Firstsource Solutions

Glassdoor gives you an inside look at what it's like to work at Firstsource Solutions, including salaries, reviews, office photos, and more. This is the Firstsource Solutions company profile. All content is posted anonymously by employees working at Firstsource Solutions.