Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has been stable over the past 12 months.

How satisfied are employees working at Blackbaud?

69% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (30) , Senior Account Executive (28) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Benefits are good and pto grows with you" ((in 140 reviews)); "Flexible and great culture." ((in 116 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 82 reviews)); "Coworkers are great and make it worth the stress." ((in 45 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 89 reviews)); "Change management is poor at best." ((in 79 reviews)); "Annual restructuring and layoffs." ((in 71 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "There's no training on product knowledge and you'll feel like you know nothing even after working the job for years." ((in 36 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

Blackbaud reviews

3.0

69% would recommend to a friend

(1,071 total reviews)

Michael Gianoni

93% approve of CEO

63% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.5

Culture & values

3.4

Diversity & inclusion

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Blackbaud has an employee rating of 3.0 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Blackbaud employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 14, 2025

Blackbaud is nice and employee friendly organization

Software development manager

Recommend

CEO approval

Business Outlook

Pros

-- Good US management -- New GCC in India -- High packages -- Employee friendly HR policies -- Office is in premium location -- Hybrid work policy -- Good career growth

Cons

-- New company in Hyderabad so many are not aware

Blackbaud Response

8mo

Thank you for highlighting so many of the strengths of working at Blackbaud—from our supportive leadership and employee-first HR policies to our hybrid work model and premium Hyderabad location. While we may be newer to the Hyderabad tech landscape, we’re deeply committed to building awareness and showcasing the incredible work our teams are doing. Thank you for being part of this journey and helping us shape the future of technology for fueling impact!

3.0

May 19, 2026

Good work-life balance with below-average pay

Renewals representative

Recommend

CEO approval

Business Outlook

Pros

Work life balance and remote

Cons

Slightly below average pay compared to SaaS

1.0

May 15, 2026

Steer clea

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working remote is one of the very few "Pros."

Cons

The company will probably finish offshoring almost of their tech to India in the next two years. During the span, there probably will be a layoff every two months. (I have heard there were already two layoffs this year). They are trying to raise the stock price, but it keeps falling. It will probably dive further. Blackbaud will probably not surive in CRM space with AI shifting from "workflow software” to “intelligence/orchestration.”

Blackbaud Response

5d

Thank you for taking the time to share your experience. We’re glad to hear that our flexible, remote-first environment and PTO offerings have supported your work-life balance, as creating space for our team members to thrive personally and professionally is important to us. We’re sorry to hear that parts of your experience did not meet your expectations. Our goal is to foster a workplace where diverse perspectives are valued, individuals feel supported by their teams, and everyone has the opportunity to grow and contribute meaningfully. We strive to build an environment where collaboration, inclusion, and respect are at the core of how we work together.

Viewing 1 - 3 of 1,071 Reviews

Jobs at Blackbaud

Customer Contact Data Analyst

India

View job

Customer Support, Staff

Process Doc Specialist

India

View job

Alteryx Report Writer/Developer

Blackbaud

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Reviews by job title

Blackbaud is nice and employee friendly organization

Good work-life balance with below-average pay

Steer clea

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