Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has been stable over the past 12 months.

How satisfied are employees working at Blackbaud?

69% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (30) , Senior Account Executive (28) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "The benefits are good for both singles and families." ((in 125 reviews)); "Flexible and great culture." ((in 119 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 79 reviews)); "Coworkers are great and make it worth the stress." ((in 46 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 88 reviews)); "Change management is poor at best." ((in 77 reviews)); "Senior leadership get in the way of actual work." ((in 55 reviews)); "Salary is low for the job" ((in 42 reviews)); "There's no training on product knowledge and you'll feel like you know nothing even after working the job for years." ((in 35 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

Blackbaud reviews

3.0

69% would recommend to a friend

(1,071 total reviews)

Michael Gianoni

93% approve of CEO

63% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.5

Culture & values

3.4

Diversity & inclusion

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Blackbaud has an employee rating of 3.0 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Blackbaud employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 14, 2025

Blackbaud is nice and employee friendly organization

Software development manager

Recommend

CEO approval

Business Outlook

Pros

-- Good US management -- New GCC in India -- High packages -- Employee friendly HR policies -- Office is in premium location -- Hybrid work policy -- Good career growth

Cons

-- New company in Hyderabad so many are not aware

Blackbaud Response

8mo

Thank you for highlighting so many of the strengths of working at Blackbaud—from our supportive leadership and employee-first HR policies to our hybrid work model and premium Hyderabad location. While we may be newer to the Hyderabad tech landscape, we’re deeply committed to building awareness and showcasing the incredible work our teams are doing. Thank you for being part of this journey and helping us shape the future of technology for fueling impact!

1.0

Apr 3, 2026

Good company with Worst Policies

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Management, Vision of the org, Salary and Perks

Cons

Wfh policy is worst, you cannot work outside Hyd and leave and holiday policy is also not great

Blackbaud Response

1mo

Thank you for sharing your feedback and for taking the time to leave a review. We appreciate you highlighting your experience and are grateful for your perspective. We wish you continued success in your career journey.

1.0

Jun 13, 2025

If you're considering options, it may be worthwhile to explore other companies before deciding on Blackbaud.

Customer support associate

Recommend

CEO approval

Business Outlook

Pros

Nothing significant to highlight here.

Cons

Frequent layoffs and lack of job security create a stressful environment. Management lacks clarity and consistency. Short employment spans (as little as 40 days) raise concerns about hiring practices. It's difficult to focus on work when you're constantly worried about job stability.

Blackbaud Response

11mo

Thanks for sharing your experience working at Blackbaud. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. Thank you for sharing your experience.

Viewing 1 - 3 of 1,071 Reviews

Jobs at Blackbaud

Customer Contact Data Analyst

India

View job

Customer Support, Staff

Process Doc Specialist

India

View job

Alteryx Report Writer/Developer

Blackbaud

Blackbaud reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Blackbaud is nice and employee friendly organization

Good company with Worst Policies

If you're considering options, it may be worthwhile to explore other companies before deciding on Blackbaud.

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